Privacy Policy
I. DATA ABOUT THE PERSONAL DATA CONTROLLER
- Name: DENTAL MEDICINE PRACTICE MATEA DELL’ORCO (Dekorti Dental Centar)
- Address: Matije Gupca 1, 72143989020
- Contact: Phone: 023 331 158 / E-mail: info@dental-dekorti.hr
- Website: www.dental-dekorti.hr, www.dental-dekorti.eu
Dekorti Dental Center processes your personal data lawfully, fairly, and transparently, in accordance with the General Data Protection Regulation (GDPR) and relevant laws of the Republic of Croatia. If you have any questions about personal data protection at Dekorti Dental Center, you can contact our Data Protection Officer: Matea Dell’Orco, Data Protection Officer at Dekorti Dental Center; via email: info@dental-dekorti.hr; by mail at: Dekorti Dental Center, Matije Gupca 1.
II. SCOPE OF APPLICATION
This Privacy Policy applies to the processing of personal data of users of the website, patients, and business partners of Dekorti Dental Center.
III. PURPOSES OF PROCESSING, LEGAL BASIS, AND TYPES OF PERSONAL DATA
1. Data collected through the website
When browsing the Dekorti Dental Center website, certain data may be automatically collected, including IP address, visit time, viewed pages, and the type of browser and operating system.
If you use the contact form on the website, Dekorti Dental Center processes the data you entered, including:
- Name and surname
- Email address
- Phone number
- Message or inquiry you submitted
Purpose of processing:
- Enabling communication with patients
- Responding to inquiries and scheduling appointments
- Ensuring the security and functionality of the website
Legal basis: Processing is necessary for the performance of a contract (use of the website and provision of services) and for legitimate interest (maintaining system security).
2. Patient data
When scheduling appointments and using services, Dekorti Dental Center may collect:
- Name and surname
- Contact details (phone, email)
- Medical data relevant for providing dental services
Purpose of processing:
- Providing healthcare services
- Communication regarding appointments and treatments
- Compliance with legal obligations
Legal basis: Processing is necessary for the performance of a healthcare service contract and for fulfilling legal obligations.
3. Business partner data
For business relationships, Dekorti Dental Center may process:
- Name and surname
- Contact details
- Legal entity information
- Financial data for issuing invoices
Legal basis: Performance of a contract and legal obligations.
IV. USE OF EXTERNAL SERVICES
Dekorti Dental Center uses tools such as:
- Google Analytics and Meta Pixel for analyzing website traffic
- Mailchimp for sending newsletters
Data may only be shared with authorized processors who provide these services.
V. DATA ACCESS AND RETENTION PERIOD
Access to personal data is granted to:
- Internal team of Dekorti Dental Center
- IT support and marketing agency (for analytical and promotional activities)
Data retention period:
- Data collected through the contact form: until communication is completed
- Medical data: in accordance with legal obligations
- Business data: in accordance with accounting regulations
VI. COOKIES
For information on cookies, please refer to the Cookie Policy available on the website.
VII. YOUR RIGHTS
Under the GDPR, you have the following rights:
- Right to access – you can request information about the processing of your data.
- Right to rectification – you can request the update of inaccurate data.
- Right to erasure – you can request the deletion of data if no longer needed.
- Right to object – you have the right to object to certain types of processing.
- Right to data portability – you can request the transfer of your data to another data controller.
- Right to restriction of processing – you can request temporary restriction of data processing.
To exercise your rights, you can contact us via email: info@dental-dekorti.hr
VIII. DATA TRANSFER OUTSIDE THE EU
Data is not transferred outside the European Union unless necessary for the use of external services that have appropriate security measures.
IX. CHANGES TO THE PRIVACY POLICY
Dekorti Dental Center reserves the right to amend this Privacy Policy in accordance with applicable laws. Any changes will be published on the website.
This Privacy Policy applies from 12.03.2025.